Effective Date: 08/03/2025
This Privacy Policy describes how Ironwood & Ash, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from our website, https://www.ironwoodash.com (the “Site”).
By using the Site, you agree to the practices described in this Privacy Policy.
🔹 1. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party gateways)
b. Automatically Collected Information
When you visit our Site, we automatically collect:
- IP address
- Browser type
- Time zone
- Cookies and device data
- Pages viewed and site behavior
c. Email & Marketing Info
If you opt in to our email list or promotions, we collect your name and email address.
🔹 2. How We Use Your Information
We use your information to:
- Fulfill and manage orders
- Communicate with you (including email updates or order status)
- Screen for potential fraud or security issues
- Provide customer support
- Personalize your experience on our Site
- Send marketing communications (with your consent)
🔹 3. Sharing Your Information
We do not sell your personal information.
We may share data with trusted third parties who help us operate the Site or process payments, including:
- Shopify or other ecommerce platforms
- Payment processors (like Stripe or PayPal)
- Email providers and marketing tools
- Shipping services
We may also share information if required by law, court order, or to protect our legal rights.
🔹 4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze traffic and user behavior
You can control cookie settings through your browser preferences.
🔹 5. Your Rights
Depending on your jurisdiction (e.g., California), you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails at any time
To exercise these rights, contact us at: mail@ironwoodash.com
🔹 6. Data Security
We take security seriously and use industry-standard practices to protect your personal data. However, no method of transmission over the internet is 100% secure.
🔹 7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.
🔹 8. Children’s Privacy
We do not knowingly collect or solicit data from children under 13. If we become aware of such data, we will delete it promptly.
🔹 9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. When we do, we will revise the “Effective Date” above. Continued use of our Site after updates indicates your agreement.
🔹 10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Ironwood & Ash, LLC
📧 mail@ironwoodash.com
📍 Calera, Alabama, United States